Poppy Store Experience Manager
- Name: Poppy
- Job Title: Store Experience Manager
- University attended: De Montfort University – Leicester
- Course studied at University: Printed Textile Design BA
What is it like working for TJX Europe?
TJX Europe has a strong people orientated culture. People are what makes the business work and they invest heavily in recognising and developing talent no matter what level or role you are in. They want to keep people, so there is great flexibility to explore and move to other departments to learn something new and build on your skillset. The business actively encourages people to think outside of the box, explore new ideas to drive true innovation. Due to TJX Europe being a global business, it’s really great to interact with a wide variety of people and to work within a multi-cultural environment.
Tell me about your career progression/on-going development with TJX Europe.
I first started at TJX Europe in November 2013 on an internship programme as part of the Store Experience team situated within the Brand & Marketing department. In February of 2014 I was awarded a permanent position as Store Experience Officer. Over the last three years I have had steady yearly progression, working my way up through the Senior Officer role and Manager in training role. As of February 2017 I have been working in the Store Experience Manager role where I manage the pan Europe in-store signage communication across both TK Maxx & Homesense.
How much responsibility are you given?
When I started at TJX Europe I was given tasks and projects that I was responsible for from day one. This meant a lot to me in that I could learn quickly from being involved in the “doing”, it showed there was a level of trust given to me at an early stage and that I was empowered to put forward my own ideas and have true ownership. You can be given as much responsibility as you are comfortable with, and can go at a pace that feels right for you. The level of responsibility has rapidly grown throughout my time here, and I have always had a great support network to guide me.
What is a typical working day like?
There is no typical working day! Everyday really is different which makes the job so exciting, there’s never a dull moment! There’s a range of possibilities that could happen on any day… weekly team meetings, visiting external agencies and suppliers to view new products, attending new store openings across Europe, holding global phone or video conferences, celebrating a birthday within the department, participating in a whole range of fundraising activities such as a bake sale or fancy dress, and also having a bit of down time to catch up on emails of course!